Once it's installed your fine, but if you want to uninstall and later reinstall it, that's when the problem can occur. It's that BD has an odd, buggy way of linking your subscription to your account that's the cause of our problem. (BD AV, BD Windows 8 IS, BD IS, BD Total Security, BD Total Security Multi Device)
The loading of every product's uninstaller one at a time is what takes the most time. Takes about 15+ minutes of total frustration. There is a window in the top left corner where I guess you are supposed to be able to select your product, but for me it remains all black so you have to wait while the tool uninstalls every BD product in existence whether you have it installed or not till it finishes. There is only one that includes a removal tool for all BD Products.
The licensing problem is not connected to java. (It will tell you what product it is uninstalling as it actually does so - whether it's the product installed on your PC or not, but you have zero control over the process - it might require Java to be able to select the specific program to uninstall and I do not have Java installed on my PC.)Ĭlick to expand.Hi zapjb Nothing like paying something for nothing. The BD Removal Tool takes forever - at least on my PC you cannot see the item selection and have to wait for it to load every BD product's uninstall program and uninstall it one by one till it completes all of them. I just got that free 6 month license mentioned in a thread here on Wilders, would like to try the product, but given past experience afraid it might not be worth the effort if the license doesn't properly link with my install. At times BD will acknowledge on it's forums having issues with My Bitdefender and in your case whatever it is that links your subscription to your software. and then fix again w/o any intervention by me. I found in my case that at times it was repaired, but then break again. Click to expand.Did you ask for help on BD Forums? Georgia, BD employee/moderator, can be very helpful with such issues.įrankly, I'm not sure if it's a BD or an Avagate issue or a combined issue.
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